So sorry for the trouble!
Please try these steps to login with our new password-less flow:
-Please add 'firstname.lastname@example.org' to your contact list to ensure messages from VHX do not end up in your spam folder.
-On the device you want to watch on (computer, mobile, tablet, or TV app), enter your email address here: http://vhx.tv/library
-On any device that has access to your email inbox, open the Login email from VHX, and click the LOGIN button in the email.
You will then be logged in on both devices to watch here anytime: http://vhx.tv/library
You will need use your email to login each time, but if you don't log out, you don't need to log back in later on that device!
Let us know of any trouble at all.